Las Sendas

COMMUNITY BLOG

New Amenity Access Cards
Posted on May 5, 2021 by Las Sendas Community Association
 
Our new Las Sendas amenity access card system is LIVE! This means that your old pool cards and court keys will no longer work. You must have a new amenity access card to use these Las Sendas amenities.
 
This system will provide additional security, be more convenient with the single card versus multiple keys, and maintain the exclusivity of our community amenities for residents only.
 
If you picked up your card at one of our events and the card is not allowing you access to the amenities, you can call the Trailhead at 480-357-8780. Please have your card handy so we can activate it over the phone for you.
 
If you were unable to pick up your new amenity access card(s) at one of our scheduled pick up events, you can now pick them up from our office at the Trailhead during regular business hours.
 
The Trailhead Members Club
7900 E. Eagle Crest Dr.
Mesa, AZ 85207
Monday-Friday, 8:30 am-4:30 pm
 
If you cannot pick up your amenity access card(s) yourself, you may designate a neighbor, friend, or family member to do that for you using the following form: tinyurl.com/p96fnyxa
 
The first card issued to each lot in Las Sendas will be provided free of charge. Each lot is allowed up to two additional amenity access cards at $50 each. These can be purchased at the Trailhead office using a debit card, credit card, or check — no cash will be accepted.
 
FAQs
 
1. When will the new amenity access cards be available to pick up?
 
The new amenity access cards are now available for pick up from our office at the Trailhead during regular business hours.
 
The Trailhead Members Club
7900 E. Eagle Crest Dr.
Mesa, AZ 85207
Monday-Friday, 8:30 am-4:30 pm
 
If you cannot pick up your amenity access card(s) yourself, you may designate a neighbor, friend, or family member to do that for you using the following form: tinyurl.com/p96fnyxa.
 
5. What should I do with my old card(s) and key(s)?
    
You may now dispose of old cards and keys as they will no longer work at any of our amenities.
 
6. What if I’m a renter?
 
Only homeowners on file with the Las Sendas Community Association, or those they designate, may pick up new amenity access cards. Contact the homeowner or have your property management company contact the homeowner and ask them to fill out this online form if they want to designate you as the pick up person: tinyurl.com/p96fnyxa.
 
All homeowners and designees will be required to present their photo ID in order to pick up or purchase amenity access card(s). 
 
7. I'd like to purchase additional cards. What do I do?
 
Each lot is provided with one amenity access card free of charge. Lots are permitted up to two additional amenity access cards, for a total of three possible cards programmed for each lot. These additional cards cost $50 each and can be paid for when you pick up your free amenity access card.
 
For renters, the homeowner of record must authorize you to purchase additional cards as they will be programmed under the homeowner's name.
 
8. What if I do not currently live at Las Sendas and have an off-site address on file with the Association?
 
If you have an off-site address on file with the Association, you should have received alternative options for obtaining your card in the mail. If you did not receive this mailing, click here to view the letter.
 
9. I live in Las Sendas. Can you mail me my card?
 
Yes! There is a $5 shipping charge for cards that are mailed to any address that can be paid for by check. Use this form to request that your card be mailed to you.
 
10. Why are the additional cards $50 each?
 
One of the primary benefits of the new access cards is the added security they will provide for the pickleball and tennis courts, and the convenience of one card for all amenities. The Board set the cost for the keys at $50 with security in mind. 
 
11. I picked up my card, why isn’t it activated?
 
Cards may be deactivated if an owner is 15 days behind on assessments or any fees. If you have a past-due balance on your account, please call our office at 480-357-8780.
 
Updated Wednesday, June 2, 2021.
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